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Benidorm Travel Guide

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Virtual Tour of Rio Park hotel, reception, Benidorm, Spain
 Traveler Reviews and Information
360TG EDITOR says:
"@Mrs Heather Rigg: Thank you for your post. Please can I suggest you email the hotel directly at riopark@medplaya.com and make sure you include details of your booking, dates etc. I hope they can help you with your request. Have a great holiday. "
mrs heather rigg says:
"just like to say as my friend and i come every year i always ask for the first floor not being getting it for the past 2 years as i can not go in the lift so this year i hope i get the first floor as the reception told me to email so can you pass this on as being to email them as we love coming rio is the best hotel in benidorm. "
Schart says:
"If you're ok with dirty, cramped spaces which stink of stale cigarette smoke, with no balcony and rude, sarcastic staff, then this is the place for you. I travel a lot with work and have stayed in innumerable hotels all over the world and I have never been treated so abysmally. I travelled to this hotel with family, who paid the same price for a room for 2 people with half board as I paid for myself. Although that seemed irrational, as it was a short stay I happily paid the price - expecting, of course, the same standard of treatment. However, whereas my family's room was acceptable (not great, but with a balcony, an acceptable standard of maintenance and fairly clean), my room next door was a tiny room which was barely bigger than the single bed and which absolutely stank of cigarette smoke and years of body odour. No balcony, a tiny window and a lack of maintenance gave it the feel of an unloved cupboard. When I went down to reception to ask whether I could speak to someone about changing rooms, staff refused to speak to me and, among the rude behaviour shown: -the rudest receptionist told me "that's what you booked" and turned her back on me - told me to wait at the desk for a Thomson representative and left me waiting there for 10 minutes even though she knew the representative wouldn't be at the desk for another 3 hours! - when I went back to ask where the rep was, told me to go back and use the telephone and number on the desk. There was no number. - when I went back, she gave me the number and waved me over to the desk again - when I went back to say the phone wasn't working, said "it wouldn't. It's for internal calls only so you'll have to use your mobile" - when I rang Thomson and they said to deal with the hotel, still refused to speak to me and then accused me of shouting. I was amazed at this, as I hadn't even raised my voice - which was voluntarily cooborated by people in the queue who were similarly surprised at the accusation. In the end, instead of paying for another room and spending my day trying to find another room, I slept in the room on top of the clean towels I'd brought with me. However, the smell was so strong I woke up feeling as if I was going to be sick and ended up sleeping on the small futon in my family's room. I could also hear every voice and TV sound on either side of me. Stay away from this place - they shouldn't be allowed to operate. "
David Linklater says:
"This is one of the most friendly, and child friendly hotels I have stayed in. It is beginning to show its age now (aren't we all) but it is highly recommendable. Its price reflects the fact that it isn't on the sea front, but the situation is as good here in Benidorm as one could wish for. The rooms are reasonably spacious and spotlessly clean, the food adequate and tasty with enough variation offered to make make a fortnight's stay quite a reasonable eating experience. Wines are fairly priced and of decent quality and all in all I would recommend to anyone wanting a cheap and cheerful holiday in Benidorm, particularly with children in tow."

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